“The DCAA chose to draft this Business Plan to ensure that public funds and assets are managed in the most effective manner. The Plan addresses many of the areas that a private sector plan would address. For example, it includes an industry overview and market analysis of trends and competition, a discussion of products and services and future changes, and the management policies and procedures used in the conduct of business. In addition, the plan identifies multiple goals that are designed to ultimately meet our stated Mission, Vision and Values. These goals along with detailed action plans are the measures in which we determine how effective our planning process is, over time. As these goals are accomplished, the process is to continually develop others and going forward, be proactive and strategic.”
